Recent Content by John Ellis

  1. John Ellis
    Post

    [SOLVED] WEBROOT and OpenText prevent Raceroom from working

    My webroot subscription was ending soon anyway, and I can’t recall a single instance over the past year where webroot did anything worth...
    Post by: John Ellis, Aug 14, 2025 in forum: Knowledge Base
  2. John Ellis
    Post

    [SOLVED] WEBROOT and OpenText prevent Raceroom from working

    Agreed; it’s a multifactorial issue. Short of the clean OS install that I executed, another option is to run Microsoft’s System File Checker Tool...
    Post by: John Ellis, Aug 10, 2025 in forum: Knowledge Base
  3. John Ellis
    Post

    [SOLVED] WEBROOT and OpenText prevent Raceroom from working

    I was having the same issues ... until I did a clean install of Windows 11 Pro on my PC. As I was migrating from Windows 10 Pro at the same time,...
    Post by: John Ellis, Aug 9, 2025 in forum: Knowledge Base
  4. John Ellis
    Post

    [SOLVED] WEBROOT and OpenText prevent Raceroom from working

    I just did a fresh Win 11 install and now R3E loads up without issue. Nice to hear the horns blowing from the grandstands welcoming me back to the...
    Post by: John Ellis, Aug 8, 2025 in forum: Knowledge Base
  5. John Ellis
    Post

    [SOLVED] WEBROOT and OpenText prevent Raceroom from working

    Yeah, I just have to make sure I've moved all the stuff that matters to other drives and double checked I have all the drivers I want for my...
    Post by: John Ellis, Aug 8, 2025 in forum: Knowledge Base
  6. John Ellis
    Post

    [SOLVED] WEBROOT and OpenText prevent Raceroom from working

    @J-F Chardon and I met on TeamViewer yesterday so he could problem solve the issues described in this thread. Pretty impressive of him to help out...
    Post by: John Ellis, Aug 7, 2025 in forum: Knowledge Base
  7. John Ellis
    Post

    [SOLVED] WEBROOT and OpenText prevent Raceroom from working

    Did a fresh validation (no problems there), turned off Webroot (which has never posed an issue for R3E in the past, FWIW), and launched the sim...
    Post by: John Ellis, Aug 5, 2025 in forum: Knowledge Base
  8. John Ellis
    Post

    [SOLVED] WEBROOT and OpenText prevent Raceroom from working

    Good heavens, no
    Post by: John Ellis, Aug 5, 2025 in forum: Knowledge Base
  9. John Ellis
    Post

    [SOLVED] WEBROOT and OpenText prevent Raceroom from working

    A good idea; unfortunately, I already deleted that entire folder and let the sim generate a fresh one after I first noticed the issues.
    Post by: John Ellis, Aug 4, 2025 in forum: Knowledge Base
  10. John Ellis
    Post

    [SOLVED] WEBROOT and OpenText prevent Raceroom from working

    Look here: Documents\My Games\SimBin\RaceRoom Racing Experience\UserData\Log nvmd, looks like you found them....
    Post by: John Ellis, Aug 3, 2025 in forum: Knowledge Base
  11. John Ellis
    Post

    [SOLVED] WEBROOT and OpenText prevent Raceroom from working

    My pleasure!
    Post by: John Ellis, Aug 3, 2025 in forum: Knowledge Base
  12. John Ellis
    Post

    [SOLVED] WEBROOT and OpenText prevent Raceroom from working

    I feel like Microsoft's so-called deprecation of Maps on 8 July 2025, and the issues surrounding Win10/11 users with mismatched device locations,...
    Post by: John Ellis, Aug 3, 2025 in forum: Knowledge Base
  13. John Ellis
    Post

    [SOLVED] WEBROOT and OpenText prevent Raceroom from working

    Not a stupid question at all, and thanks for your assistance. Since MS discontinued the Maps app, I can no longer change my computer's location....
    Post by: John Ellis, Aug 2, 2025 in forum: Knowledge Base
  14. John Ellis
    Post

    [SOLVED] WEBROOT and OpenText prevent Raceroom from working

    Yes; I'm in the US. R3E worked without issue prior to the free-to-play event, regardless if I used a VPN or not.
    Post by: John Ellis, Aug 2, 2025 in forum: Knowledge Base
  15. John Ellis
    Post

    [SOLVED] WEBROOT and OpenText prevent Raceroom from working

    LOL, o_O R3E peaked at 110.8 MB when "Not responding" kicked in (no VPN) [stuck at red screen] 132 MB with VPN enabled from my time zone [stuck...
    Post by: John Ellis, Aug 2, 2025 in forum: Knowledge Base