New forum

Discussion in 'General Discussion' started by Maskerader, Nov 24, 2022.

  1. ravey1981

    ravey1981 Well-Known Member Beta tester

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    There's space for both discord and the forum. Both have their uses. Discord is better for quick questions and sorting out people's small issues. Anything complex I always ask them to post on the forum, much easier to organise and reference. I check both several times a day.
     
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  2. fischhaltefolie

    fischhaltefolie Well-Known Member

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    That's what I was hoping for, but also from the developers.
    Reading this thread, I learned, the forum is still useful and needed. KW-Studios, please listen to your folks and share some attention.
    Thank you.
     
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  3. Nick Thorn

    Nick Thorn Member

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    I suppose that very much depends on what kw studios consider as a complex problem that needs to be addressed here in their official support forum?
    For example, take the Moza r5/Raceroom compatibility issue.
    https://forum.kw-studios.com/index.php?threads/moza-r5.18591/

    If it hadn't been for you ravey I would have no idea what the current situation is.
    So the premise that kw studios will also post here to keep us informed doesn't always hold true.
    Ultimately, though, it is kw studios call how they conduct support.
     
  4. ravey1981

    ravey1981 Well-Known Member Beta tester

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    In these cases you can think of us betas as messengers or go betweens. As well as testing new things we point existing problems out to Devs and bring solutions. Obviously, from the user's point of view it would be nice to have all this information directly from the Devs via the forum but there are only so many hours in a day and they are a small and busy team. We will always try to help out whenever we can.
     
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  5. Nick Thorn

    Nick Thorn Member

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    Agreed, brother, I understand your commitment and your help to the developers who presumably spend their precious time improving any aspect of their Sim.
    But when a thread gains traction, which is the case here, an official response can sometimes calm stormy waters :)
     
  6. Peter Koch

    Peter Koch Well-Known Member Beta tester

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  7. ducman888

    ducman888 Well-Known Member

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    <<<old man yelling at cloud. Wouldn't it make the most sense to have an e-mail or SMS message directly to folks instead of making them do on an easter egg hunt to follow a product you're trying to sell them?:rolleyes:

    If it's posted here or on Race Department = Read
    Anywhere else = not a chance
     
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  8. ravey1981

    ravey1981 Well-Known Member Beta tester

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    Most stuff re releases etc is on here. If you want daily information then you'll have to use discord. You can even just ignore everything else and just have the #announcements channel pushed straight to your phone of you want.
     
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  9. fischhaltefolie

    fischhaltefolie Well-Known Member

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    The new green tricks me every time I open the forum: we're down for maintenance
     
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  10. fischhaltefolie

    fischhaltefolie Well-Known Member

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  11. fischhaltefolie

    fischhaltefolie Well-Known Member

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    When clicking on New Posts I get told there are no unread posts. Is this supposed to be that way?
    upload_2024-1-16_16-28-52.png
     
  12. Nico Kunze

    Nico Kunze Well-Known Member

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    I get something else so either youve read just about everything or somethings a bit off
     
  13. fischhaltefolie

    fischhaltefolie Well-Known Member

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    Posts from someone from the ignore list.
     
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