Problem Can't join 1 competition Leaderboard

Discussion in 'Community Support' started by axxis278, Mar 23, 2023.

  1. axxis278

    axxis278 Well-Known Member

    Joined:
    Jan 29, 2015
    Ratings:
    +59 / 0 / -0
    Hi,
    I wanted to join the new leaderboard competition with the BMW 235i @ Charade, but I don't have the "RACE" button, neither ingame or on the webpage when I have logged in.
    All other leaderboards are available. Only this one is unaccessible.
    game profil : axxis278
     

    Attached Files:

  2. Maskerader

    Maskerader Well-Known Member

    Joined:
    Oct 6, 2019
    Ratings:
    +355 / 0 / -0
    Works for me.

    Do you have this button or it's missing too?
    upload_2023-3-24_10-23-3.png
     
  3. axxis278

    axxis278 Well-Known Member

    Joined:
    Jan 29, 2015
    Ratings:
    +59 / 0 / -0
    at this step, I have it, but if I click I get a blank popup where I should have the choice between Get Real and other level.
    And I own the content, car and track.
     

    Attached Files:

  4. ravey1981

    ravey1981 Well-Known Member Beta tester

    Joined:
    Apr 15, 2018
    Ratings:
    +873 / 0 / -0
    There is a known bug whereby sometimes you can't join a leaderboard competition, especially if you have already set a time. It is being looked at.
     
  5. axxis278

    axxis278 Well-Known Member

    Joined:
    Jan 29, 2015
    Ratings:
    +59 / 0 / -0
    OK, but I haven't set à time for this one. Thanks
     
  6. ravey1981

    ravey1981 Well-Known Member Beta tester

    Joined:
    Apr 15, 2018
    Ratings:
    +873 / 0 / -0
    I'll forward this. Thanks.
     
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  7. CaptainCoffee

    CaptainCoffee Esports Manager Beta tester

    Joined:
    Oct 11, 2020
    Ratings:
    +198 / 0 / -0
    Can you check if you can challenge a ghost?
     
  8. axxis278

    axxis278 Well-Known Member

    Joined:
    Jan 29, 2015
    Ratings:
    +59 / 0 / -0
    I'll test this later today
     
  9. axxis278

    axxis278 Well-Known Member

    Joined:
    Jan 29, 2015
    Ratings:
    +59 / 0 / -0
    yes, Challenge a ghost works, but doesn't ask for Geat Real or other level.

    By the way, game launch takes a long time since last week-end crash.
     
  10. CaptainCoffee

    CaptainCoffee Esports Manager Beta tester

    Joined:
    Oct 11, 2020
    Ratings:
    +198 / 0 / -0
    Can you test again? We had a short maintenance this morning, so I wonder if that fixed it for you
     
  11. axxis278

    axxis278 Well-Known Member

    Joined:
    Jan 29, 2015
    Ratings:
    +59 / 0 / -0
    Please, check with JF, he helped me to solve this.