Problem Cannot launch Raceroom

Discussion in 'Community Support' started by Wilko Jones, Aug 1, 2025.

  1. Wilko Jones

    Wilko Jones Well-Known Member

    Joined:
    Feb 10, 2019
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    For the past 2 days, I have been unable to launch RaceRoom. No matter if I double click the icon, launch it through CrewChief or even launch it through Steam, and I never get to the splash screen. I just get the red RaceRoom window, and a cycling cursor.

    Right now I am validating the game files. Hopefully this fixes the issue. If not, then I am at a complete loss on what to do. I'll report back. Fingers crossed!
     
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  2. Wilko Jones

    Wilko Jones Well-Known Member

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    Finished validation and tried launching the game. Nothing. The only thing that happens is it becomes non-responsive according to task manager. I don't know if there is anything I can do on my end to fix this.
     
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  3. Maskerader

    Maskerader Well-Known Member

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    This is probably a connection issue. Try to reboot your router, try a VPN (Proton or Windscribe have free options).
     
  4. Wilko Jones

    Wilko Jones Well-Known Member

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    Rebooted the router, still nothing. I am not too keen on paying for a VPN just to access the game. To me it would be like paying for Xbox Live again, and that is something I wanted to get away from.
     
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  5. Maskerader

    Maskerader Well-Known Member

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    I mentioned a couple free ones, try them to see if the problem goes away or not.
     
  6. Wilko Jones

    Wilko Jones Well-Known Member

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    Installed Proton and tried launching Raceroom. Still not responding.

    Before this, I uninstalled Raceroom and reinstalled it on an internal SSD (because it is a different storage drive in my PC). No difference. When I launch the game, it becomes nonresponsive when it is starting.
     
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    Last edited: Aug 2, 2025
  7. Maskerader

    Maskerader Well-Known Member

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    Last edited: Aug 2, 2025
  8. Wilko Jones

    Wilko Jones Well-Known Member

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    The US.

    Its pretty much the same issue as the other thread. I'll go over there and see how it develops. Thanks Maskerader.
     
    Last edited: Aug 2, 2025
  9. Wilko Jones

    Wilko Jones Well-Known Member

    Joined:
    Feb 10, 2019
    Ratings:
    +100 / 0 / -0
    I ended up uninstalling Webroot, and the game works fine. Apparently something on Webroot's end is causing it to block/delete Raceroom's -.xml files.

    Looking at getting a different anti-virus software.
     
    • Informative Informative x 1