Cant join any race.

Discussion in 'General Discussion' started by CX82, May 20, 2026.

  1. CX82

    CX82 New Member

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    Dec 30, 2025
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    Hello,

    the last two hours, i cant join a race. I can do the registration, see the preparing, but the join is not possible.

    Are you facing the same problems?

    Is there a website with the server status?

    Thx for your help.

    best regards
    Chris
     
  2. ShortyBuzzGER

    ShortyBuzzGER Well-Known Member Beta tester

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    There were some problems during the night that should be fixed, especially after the maintenance this morning. You may try again now.
     
  3. CX82

    CX82 New Member

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    thx. everthing is working now.
     
  4. R0CKITB00STR

    R0CKITB00STR New Member

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    I can’t get into any races, now the game won’t even start. “Can’t connect to server. Error code 13”
     
  5. Eaglerapids

    Eaglerapids New Member

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    Same here:(.
     
  6. Eaglerapids

    Eaglerapids New Member

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    Just got in:).
     
  7. Eaglerapids

    Eaglerapids New Member

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    Weird, I was able to get into the game but as soon as I try to get into a race a "Something went wrong" message shows up and I have to go to the desktop.
     
  8. ShortyBuzzGER

    ShortyBuzzGER Well-Known Member Beta tester

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    Devs were informed yesterday around midnight, and as soon as they get to work in like 2 hours, it will be working quickly again.
     
  9. pgpriyambarman

    pgpriyambarman New Member

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    CANNOT OPEN RACEROOM RACING EXPERIENCE SHOWS "Backend Servers Ended" or "Portal Services Unavailable"
     
  10. ShortyBuzzGER

    ShortyBuzzGER Well-Known Member Beta tester

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    There is a discord thred with many possible solutions to portal service unavailable. A user summed them all up and i'll copy his message here:

    I think most of the guys tried to:

    - Closing and reopening (Works for me 100% the time, but I don't wait until I get the "Portal services unavailable" error - as soon as the game loads the splash screen with the cars and the Build nr. in the bottom left and hangs there for more than 10-15 seconds I hit Alt+F4 to close Raceroom and start it again immediately. Normally that splash screen is visible for about 3-5 seconds.)
    - Using a VPN when starting the game
    - Starting the game as administrator / Not as administrator
    - Starting the game not using the icon on the desktop but from inside the Steam Library (using the big green PLAY button)
    - Check the integrity of game files
    - Reinstall the game or even Steam itself
    - Reinstall OS
    - Taking the game off of a usb hard drive. Put it on the actual computer rather than a usb hard drive.
     
    • Like Like x 1
    Last edited: May 29, 2026