I have been charged for the new decorations but I don't have them available.

Discussion in 'General Discussion' started by Carsan, Jun 26, 2025.

  1. Carsan

    Carsan Member

    Joined:
    Jul 22, 2023
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    +15 / 0 / -0
    Member
    I had a problem purchasing these cars. I bought them first and everything was fine. But then I bought all the new liveries for the Alfa Romeo, Opel Vectra, and Lamborghini GT3 Evo II, and they charged me for them, discounting the VPR, and I don't have them available.
     
    Carsan, Jun 26, 2025
    #1
  2. majuh

    majuh Well-Known Member

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    Are they available now? It may take a little bit until they appear due to caching issues.
     
    • Like Like x 1
    majuh, Jun 26, 2025
    #2
  3. FeltHλt

    FeltHλt Moderator Beta tester

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    in such cases always add link to your raceroom profile
     
    • Like Like x 1
    FeltHλt, Jun 26, 2025
    #3
  4. Carsan

    Carsan Member

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    Jul 22, 2023
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    I don't understand anything. I think I've paid for some of them twice, and some are still showing up, while others aren't. This has never happened to me before.

    https://game.raceroom.com/users/carlosspringboks/
     
    Carsan, Jun 27, 2025
    #4
  5. J-F Chardon

    J-F Chardon KW Studios Developer

    Joined:
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    Hello,

    I checked your account history and can definitely see the purchases logged. Are the cars still locked for you? I have forced refreshed your user cache so it should now show up if it happens that it still didn't
     
    • Like Like x 1
    J-F Chardon, Jun 30, 2025
    #5
  6. Carsan

    Carsan Member

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    Jul 22, 2023
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    Yes, the ones I purchased have already been unlocked. Thank you.
     
    Carsan, Jun 30, 2025
    #6