Bug Leaderborard laptimes doesn't update

Discussion in 'Community Support' started by Taaque, Mar 4, 2023.

  1. Taaque

    Taaque New Member

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    Since the last update, if i try to improve a laptime that i set before the update i can't.

    For example:

    I made a 2.05:937 with the Porsche GTR3 on Sepang before the update and today setted a 2.05:114 but my time in the leaderboard is still 2.05:937

    My drivers/windows are up to date.
    I tried to uninstall and reinstall the game.
    I tried to verify the game files on steam.
    I tried to delete the RaceRoom Racing Experience directory on This PC\Documents\My Games\SimBin\

    Is the problem on my side?
    Is it a problem with the game/servers/backend?
    Is it a known bug?
    Can i fix it?
    If yes, how?
     

    Attached Files:

    Last edited: Mar 4, 2023
  2. szekely.istvan75

    szekely.istvan75 New Member

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    Hi,

    I have the same issue. I did 2:16:580 at monday evening. Yesterday I did 2:14:734 but it not sync the leaderboard. After every lap I see that I am the first. But if I go a new track (where no time have before) then the time is appear perfectly.
    My friends has this problem too.

    Thanks the answer.
     
  3. Ringel Nudel

    Ringel Nudel New Member

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    The same now 7 Day´s long, no update of the Time
     
  4. Norbi930523

    Norbi930523 New Member

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    Same here. I've set a laptime on Monday on a leaderboard, on Saturday I've improved it but it didn't get saved. When I'm driving I see only my time in the rankings on the top, and every time I improve my laptime in the same session it says I'm first even if my time is slower than the absolute best time on the same leaderboard.
     
  5. El Jakkd Graulex

    El Jakkd Graulex New Member

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    Hello,
    I experienced an similar issue. At the Aquila CR1 Cup Daytona Speedway Oval LB I set the fastest time. In the session it tells me that my time counted and that I am first but at the Leaderboard my time then doesn't get updated. At other leaderboards I did not have that problem.
     
  6. BoKoSimRacer

    BoKoSimRacer New Member

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    Same thing here. Yesterday and today in Porsche GTE for Nürburgring Norschleife.
    In short: Either the data does not get transfered by RaceRoom or by Steam.
    Quite frankly I don't even care - Hopefully somebody from the DEV team reads this forum and they get this fixed asap.
    Cheers
     
  7. BoKoSimRacer

    BoKoSimRacer New Member

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    Looks like this still has not been fixed?
     
  8. Taaque

    Taaque New Member

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    No still not...
     
  9. Taaque

    Taaque New Member

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    3 weeks later, still nothing.
     
    Last edited: Mar 21, 2023
  10. Andi Goodwin

    Andi Goodwin Moderator Beta tester

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    great thanks for the post

    but no useful info
    car
    track
    getreal/am/novice
    mw transport from a session this happened in

    thanks

    Andi
     
  11. Taaque

    Taaque New Member

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    In 3 weeks, no devs or mods came asking me for infos. I explained what happened on the first post and the same thing keep happening. I gave the car and the track.

    Today, the same thing happened with the Porsche GTR3 2019 in TT Assen North. I drove in Get Real. and here's the mwtransport.log.
     

    Attached Files:

    • Like Like x 1
    Last edited: Mar 21, 2023
  12. BoKoSimRacer

    BoKoSimRacer New Member

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    Oh, right - this is patronizing at its best. No useful info. We are just users who have to have telepathic powers to know it before we point to an issue. Nice one.
    CAR: Porsche GTE
    Track Nürburgring Nordschleife
    Getreal
    Whatever mw transport is.
     
  13. Maskerader

    Maskerader Well-Known Member

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    It's one of the log files from Documents\My games\SimBin\RaceRoom Racing Experience\UserData\Log
     
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  14. szekely.istvan75

    szekely.istvan75 New Member

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    Hi Andi,

    car: Formula Raceroom US
    track: Dayrona Road course
    getreal

    I attached leaderboard screen and the leaderboard session screen from car.
    The two list isdifferent.
    By the way after updated yesterday the raceroom launch time is 112 sec. Before update it was approximatly 30 sec.

    Thanks,
    Istvan
     

    Attached Files:

  15. BoKoSimRacer

    BoKoSimRacer New Member

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    OK. So, here we go.
    Track Nürburgring Nordschleife 24h layout
    Car Porsche 911 RSR 2019
    get real
    Old lap time 8.22.671 from 05/22/2022
    Today: 8.17.367
    Logfile attached

    I hope you guys can figure this out.

    Cheers
     

    Attached Files:

  16. J-F Chardon

    J-F Chardon KW Studios Developer

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    Hello!

    Possible to also share the corresponding game.log file?
     
  17. Taaque

    Taaque New Member

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    Car: Porsche GT3 2019
    Track: TT Assen North
    Difficulty: Get real
    Old time: 1.01:311
    New time: 55:236
     

    Attached Files:

  18. BoKoSimRacer

    BoKoSimRacer New Member

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    Just attached to my original post.
    Cheers.
     
  19. J-F Chardon

    J-F Chardon KW Studios Developer

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    Interesting, can I ask you guys to pass me one more file: launcher.log

    it is located here:
    upload_2023-3-23_17-14-16.png
     
  20. Taaque

    Taaque New Member

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