Bug Leaderborard laptimes doesn't update

Discussion in 'Community Support' started by Taaque, Mar 4, 2023.

  1. BoKoSimRacer

    BoKoSimRacer New Member

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    Looks like we keep you entertained...I attached mine to the original post.

    Cheers
     
  2. Ringel Nudel

    Ringel Nudel New Member

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    i would like to share the log. but my Raceroom will not start anymore. Reinstell nothing the small startpicture comes and that was it.
    I start from Desktop ikon, from the Leaderboard, from Steam nothing will work..WTF.
    Im not happy to spend money into this Game.
     
  3. DrKarotte

    DrKarotte Member

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    Silly question, but how long did you wait? I ask this because I have noticed that sometimes the small picture stays for several minutes (!), until the game finally starts. Had similar thoughts (does not start anymore,etc.)
     
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  4. Ringel Nudel

    Ringel Nudel New Member

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    yes i wait i thing 2-3 minutes than the Error message come,
     
  5. Ringel Nudel

    Ringel Nudel New Member

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    i will try to install the Game to a new Libary on a better NVMe, thats the last i can do
    Here we have the log.
     

    Attached Files:

  6. BoKoSimRacer

    BoKoSimRacer New Member

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    Well, you know, don't get me wrong but mentioning what the error message actually said could make a difference, no?

    BTW, there was a Microsoft update lingering (on my box) and I know from experience that this can slow down all kind of things.
    You may want to double check.

    In this case however, I believe the issue is not with the game per se, but with the game connecting to the backend. The fact that the leaderboard is funky/faulty and sometimes not working at all, let me believe that the game cannot get authorization/settings or whatnot as fast as it used to be. There is a chance that Steam changed something in the API as well, which also means trouble...
     
  7. Taaque

    Taaque New Member

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    Do you have some news, did you figure it out?
     
  8. Taaque

    Taaque New Member

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    The issue seems to have been solved on every track BUT Paul Ricard.

    I got the same issue on Paul Ricard today:

    Car: Porsche GT3 2019
    Track: Paul Ricard solution 1A
    Difficulty: Get real
    Old time: none (cause it as been wiped)
    New time: 1.53:466

    I joined all the .log files
     

    Attached Files:

  9. FeltHλt

    FeltHλt Moderator Beta tester

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    any chance you tried any other paul ricard layout?
     
  10. Taaque

    Taaque New Member

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    No but i'll try after lunch if you want
     
  11. FeltHλt

    FeltHλt Moderator Beta tester

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    that would be appreciated, thanks
     
  12. Taaque

    Taaque New Member

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    So i tried every layouts and the issue happens on Solution 1A, Solution 2A short and Solution 3C.

    Here's the logs but the game took forever to load the Solution 3C and i needed to kill it so there's not the log from that track:
     

    Attached Files:

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  13. Taaque

    Taaque New Member

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    Here's the logs from Solution 3C:
     

    Attached Files:

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  14. BoKoSimRacer

    BoKoSimRacer New Member

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    Porsche GTE for Nürburgring Norschleife 24H logs the lap times again.
    Did Norschleife only as well and it showed up on the leaderboard.
    Looks like the issue is resolved.

    Cheers.
     
  15. Taaque

    Taaque New Member

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    Did you work on the issue? Is the problem solved with the today's update?
     
  16. Taaque

    Taaque New Member

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    The same issue happened on Paul Ricard Solution A1, Solution 2A - short and Solution 3C keeps happening. I joined the log files but i saw on the changelog that you updated the log system.
    Do you want me to join some other files?
     

    Attached Files:

  17. Taaque

    Taaque New Member

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    Here's the 3 Qualify.txt from the session:
     

    Attached Files: