Hello. I'm relatively new to wheels and force feedback issues. I explain what problem I have: During game my wheel disconnects if I turn extremelly faster the wheel to left or right. The clipping indicator graph "overloads" and goes to the red zone. This happen the first time I make that fast turn only. The next times even if I clip in the graph, the wheel does not disconnects. Configurations: I have configured my wheel to 90% Force Feedback on Moza Pithouse. In game the force feedback is at 90% too. Minimum FFB is 2%. I have connected the wheel direclty to my PC using a 3m cable (This length is the maximum recommended by Moza itself) I have configured a button on the wheel to reset FFB but this not helps. Not sure if this disconnections are nominal. I have updated my firmware and the Moza Pithouse software. One curious thing during testing is If I hit a wall at super high speed to achieve that clipping saturation value, the wheel does not disconnect. Not sure if this have sense. In other therms I feel my force feedback is too weak. This wheel is also compatible with Xbox and I have feel a stronger FFB resistance in the console than in the PC. The sensation of resistance in console is similar when I use a x1.5 value in the multiplier in RaceRoom. But if I use the x1.5 FFB multiplier option in the game, the clippings are more usual and the wheel tends to disconnect with more ease. Resuming: 1. Are normal that disconnections? The problem is from RR or from the Moza Wheel base? 2. What about the weakness of the FFB intensity? Thanks!
1) Does it disconnect completely? Like, the game stops seeing the device, no buttons works, etc. and you need to manually plug out, plug in the wheel to make it work again? Or do you only lose FFB but steering and buttons work? If it's the latter, that's probably hands-off protection, try changing its mode in Moza PitHouse or disabling it. 2) Occasional clipping in the heaviest load cases is normal. Like, attacking a high curb, driving over uneven surface in a high-speed corner, hitting a wall, etc. Although even the most severe cases of clipping shouldn't break the game's or the wheel's functionality, you just lose all details in FFB and only feel a constant resistance.
Thank you for your response. 1) Yes, the game sometimes "not see" the device, nothing works. Sometimes, in the most severe cases, the game freezes (Sound and image) and I have to close it completely. 2) I see... In my case the device disconnects completely sometimes, or the game freezes. I think it could be something in the Moza side because with latests updates the problem became almost solved. I've tried some tweaks in Moza Pithouse (The software that controls the wheel) but nothing excepting the reduction of the FFB intensity
This is not normal at all and not common either. The easiest things to try for now would be a different USB port on your motherboard and a different, shorter USB cable. If it doesn't help, then I would suspect a hardware issue. Does the base get hot? Or maybe it's the power supply that fails to deliver enough power during peak loads. I'd contact Moza support.
The base did not felt hot. The base is connected to a multiple power unit. Moza recommended me to use a single plug, but this is a thing I did not try. Anyway the base was connected to the same multiple plug when I use the XBOX, but the usb cable I use to connect to the console is shorter... this is a thing I have to try, a shorter cable as you mention.
Recently helped another user out with similar game freezing/disconnect issues with a Moza wheel and the cause was USB related. Fixed by getting a dedicated PCIE USB card.
Sorry for my english, I meant a multiple power/socket unit. The USB cable is connected directly to a USB 2.0 connector to the PC not to a hub. Thanks. Moza people told me that they recommend to connect directly to the motherboard, if possible to a 3.0 USB. But a dedicated PCIE sounds good. In my case I think this is related with the USB cable, maybe with the lenght. I had the same experience using an USB extension cable connected to the originally provided USB cable and with a 3m lenght cable. Also, with old firmwares the disconnection issues were worse and more common.