Known Issue Purchase error/missing content/lost vRP? Report here!

Beschreibung
The Premium Pack contains content currently available (except the Ferrari 296 GT3, the Lamborghini and latest McLaren), and will unlock more than 200 cars and 50+ tracks for endless hours of driving pleasure. With one single purchase you will get everything the game has to offer at this particular moment.

 

I have another set of Porches I cannot drive.. the banner is purple where I select it.. but once I go in the BUY does not work as it says I already own them.. Is this something I can fix on my end? It's been this way for at least a week.. I've been driving the others, but these last ones under GTR3 are not selectable.

 

If you're talking about 991.1 Porsche then that's just how it is, more here: https://raceroom.miraheze.org/wiki/GTR_3#Oddities

 

Good day all,

I bought the wrong Silverstone using steam credits, is a refund request possible and how does one go about? Steam says contact game publisher.

 

No, there are no refunds unfortunately.

 

Profile: Falkors5964
have Premium Pack
Spa-Francorchamps is missing (at time of purchase was listed on site as one of the tracks available)
Now /store/tracks/all/spa-francorchamps returns 404 error

 

It has been removed from the store, but you can still drive there.

 

I just bought the Super Touring Pack today (as well as the Alemannenring and some other circuits), but I have no access to the Alfa Romeo and Opel Vectra that were released today. My profile name: Shardik77

 

These cars are not currently part of the ST Pack, neither is the Labo Gt3 part of the Gt3 car pack. I don´t know if that is intended or not.

 

Ok thanks, it's a bit confusing on the store page tbh, you can see all 7 cars in the class, but the "full" pack only has the 5 original ones in them. Nvm, my bad for not looking properly, I buy the Alfa separately then.

 

Hello,
my profile: /users/michael (Michael Hartmann, since 2013)
I bought the Alemannenring today. But the Ring is not shown as bought into my account.
Please help.
Many regards
Michael

Edit: All ok! Now the Alemannenring is shown into my account.
Many regards
Michael

 

Hello, I bought the new Lamborghini Huracan GT3 EVO2 which had a 96% discount but I only got 1 livery. Markus Hoffmann - User profile - RaceRoom Racing Experience

 

You always get just 1 livery if you click the green buy button under the moving car pictures. if you want them all, either buy a pack (which don't exist with the Lambo) or you have to click each individual livery, sadly.

 

Yes but it was indicated that you would get every livery because there was the 96% discount on it which doesn't make any sense and is scam if it wasn't a mistake.

 

The car with one livery costs 6.98€. If you already own the lambo in the dtm class then you only pay 0.29€ (essentially the price of a livery) which is a 95.8% discount. Unless you paid more than 0.29€ everything is correct

 

Thanks for clarifying!

 

Hi, trying to purchase some VRP from the Raceroomstore. At checkout iam getting a message An error occured: Is there anything I can do to purchase VRP.
Thanks

 

Nah, it is definitely confusing. The way it is presented when you look at the class, suggests it's the cost of all cars, and only the small "5" in the corner indicates it's only 5 cars.

 

Tried to buy the new Super Touring cars. Logged into the store, it showed a price of $6.88.
Attachment in post #519 shows a screen shot of the price.
Looked like a price for the whole pack of one model.
It also made choose one paint scheme of each model.
Also bought the new track.
Went into the game, only one paint scheme of each model. Track was there.
Went back into the store, only individual paint schemes are available for 0.33 each.
I was charged $20.58 (plus tax) for 1 track and 2 cars. I don't think the track was that expensive.
User name is gshipkwaj