Problem RaceRoom account linked to old email

Discussion in 'Community Support' started by hug.vieco, May 30, 2026.

  1. hug.vieco

    hug.vieco New Member

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    May 30, 2026
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    Hi,

    I need help with my RaceRoom account.

    My nickname is: hugvieco_0

    I log in through Steam.

    My RaceRoom account is still linked to an old email address that I no longer have access to, and it remains unverified.

    My current Gmail is already registered somewhere in the system, so when I try to change the email, RaceRoom says “email already taken”.

    Because of this I cannot verify my account and Competitions are blocked.

    I have already contacted support twice about this issue, with around 3 months between both tickets, but unfortunately I never received a reply.

    Could a moderator or support member please help me or tell me the best way to contact account support?

    Thank you.
     
  2. Maskerader

    Maskerader Well-Known Member

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  3. hug.vieco

    hug.vieco New Member

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    Okay, thanks. I've messaged him directly.
     
  4. Maskerader

    Maskerader Well-Known Member

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    I don't think he reads DMs, but I hope he'll notice that I tagged him. Or maybe some beta-tester reminds him.
     
  5. hug.vieco

    hug.vieco New Member

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    Oh okey, thank you so much.