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Problem Purchased FR2, but not showing in my owned content

Dieses Thema im Forum "Community Support" wurde erstellt von ::SKRO::, 22. Dezember 2015.

  1. ::SKRO::

    ::SKRO:: Well-Known Member

    Registriert seit:
    29. Januar 2015
    Ratings:
    +972 / 0 / -0
    Hey chaps! I just bought the pack thru steam but for some reason there's no update in my owned content on R3E portal so... FR2's not there!
    Could you check for me pretty please with a cherry on top? :p

    [​IMG]

    [​IMG]
     
  2. Xeroskyll

    Xeroskyll New Member

    Registriert seit:
    30. November 2015
    Ratings:
    +2 / 0 / -0
    I made a purchase with my steam wallet about an hour ago that has not processed within R3E as well. I bought the FR2, Audi TT Cup, and Chang Circuit none of them have unlocked in game.

    [​IMG]

    Maybe this has something to do with the Steam Sale that just started today?
     

    Anhänge:

  3. ::SKRO::

    ::SKRO:: Well-Known Member

    Registriert seit:
    29. Januar 2015
    Ratings:
    +972 / 0 / -0
    99% your assumption is correct.
    Was heavy load on their server (I couldn't even browse my wishlist a few hours ago)
    Hopefully it'll be adjusted soon! Can't wait to drive those cars! :)
     
  4. Xeroskyll

    Xeroskyll New Member

    Registriert seit:
    30. November 2015
    Ratings:
    +2 / 0 / -0
    I hope so too... have been looking forward to the FR2 cars for a while! I also submitted a ticket on help desk, although I'm not sure if it is after hours there?
     
  5. Ho3n3r

    Ho3n3r Member

    Registriert seit:
    22. Dezember 2015
    Ratings:
    +11 / 0 / -0
  6. ::SKRO::

    ::SKRO:: Well-Known Member

    Registriert seit:
    29. Januar 2015
    Ratings:
    +972 / 0 / -0
    yeah most likely is gonna happen tomorrow (i'm in the US, so during night time maybe?)
     
  7. GT3xcacototti

    GT3xcacototti New Member

    Registriert seit:
    23. Dezember 2015
    Ratings:
    +0 / 0 / -0
    I bought the car early in the morning by 299vrp of which had the option to buy the full pack , to my surprise when I arrived the night opened the game and the complete pack with 22 paintings were by 261 vrp , how can it ???? It is not right
     
  8. Gerbuho

    Gerbuho Well-Known Member

    Registriert seit:
    7. Juni 2015
    Ratings:
    +264 / 0 / -0
    I think that's because you already own the car. Log out and see the "real" price. ;)
     
  9. Xeroskyll

    Xeroskyll New Member

    Registriert seit:
    30. November 2015
    Ratings:
    +2 / 0 / -0
    Has anyone had this resolved? I still have not had a response on my ticket nor has the content unlocked in the sim. I am going to assume this will probably not be resolved until after the holiday and repurchase the content in hopes of a refund of the initial purchase.

    Merry Christmas folks! :)
     
  10. paulinhot

    paulinhot Active Member

    Registriert seit:
    17. März 2015
    Ratings:
    +42 / 0 / -0
    I had the same problem yesterday, it failed to confirm twice, yet charged me for both. I then had to add additional funds to pay for it a third time, and it worked. I submitted a ticket yesterday but I can't even log into the help desk any more to check for an update ? :(
     
  11. ::SKRO::

    ::SKRO:: Well-Known Member

    Registriert seit:
    29. Januar 2015
    Ratings:
    +972 / 0 / -0
    Nothing for me so far
     
    Zuletzt bearbeitet: 23. Dezember 2015
  12. n01sname

    n01sname Well-Known Member

    Registriert seit:
    5. Februar 2015
    Ratings:
    +956 / 0 / -0
    Same here (for the very first time btw.), already got a ticket and for Christmas' sake any inconvenience is hereby forgiven :)
    ......soon™ is soon enough
     

    Anhänge:

    Zuletzt bearbeitet: 24. Dezember 2015
  13. David Plummer

    David Plummer Member

    Registriert seit:
    30. Januar 2015
    Ratings:
    +10 / 0 / -0
    Same problem here guys, ive submitted a ticket too. Its a shame i was looking forward to racing them
     
  14. Poseidon

    Poseidon New Member

    Registriert seit:
    26. Dezember 2015
    Ratings:
    +0 / 0 / -0
    Yesterday at 10:52pm (Kiev) i've bought fr2 car but i have no fr2 in my game.I wish that sector3 will fix our trouble.
     
  15. Rodent

    Rodent Well-Known Member Beta tester

    Registriert seit:
    26. Dezember 2015
    Ratings:
    +323 / 0 / -0
    Just bought it aswell and nothing, wish I had seen this before hand.
     
  16. ::SKRO::

    ::SKRO:: Well-Known Member

    Registriert seit:
    29. Januar 2015
    Ratings:
    +972 / 0 / -0
    Pretty sure Monday something will happen... so hang on guys and drink more!! :grin:




    :expressionless: **Skro recommends to drink and party responsibly** :expressionless:
     
    • Agree Agree x 1
  17. Rodent

    Rodent Well-Known Member Beta tester

    Registriert seit:
    26. Dezember 2015
    Ratings:
    +323 / 0 / -0
    Yeah it's not the end of the world though I will admit I was a bit bummed. Sent a ticket, and as you said, no doubt cleared up on Monday.
     
    • Like Like x 1
  18. David Plummer

    David Plummer Member

    Registriert seit:
    30. Januar 2015
    Ratings:
    +10 / 0 / -0
    fingers crossed
     
    • Like Like x 1
  19. gp20

    gp20 Well-Known Member

    Registriert seit:
    28. Mai 2015
    Ratings:
    +53 / 0 / -0
    I bought a lot of stuff and all worked fine for me.
     
  20. n01sname

    n01sname Well-Known Member

    Registriert seit:
    5. Februar 2015
    Ratings:
    +956 / 0 / -0
    Following your recent posts I'm glad you're fine with that. Grats :)