Problem Moza R9 - Game crashes

Discussion in 'Community Support' started by variblue, Dec 23, 2023.

  1. variblue

    variblue New Member

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    Hallo, vielleicht kann mir ja hier jemand helfen.
    Ich habe in letzter Zeit immer öfter das Problem, dass das Programm während dem Fahren plötzlich
    einfriert. Wenn ich dann meine Moza R9 Wheelbase ausschalte läuft es zwar weiter, aber ich bekomme das Wheel darin nicht mehr zum laufen, d.h. ich fahre unkontrolliert weiter. Erst nach einem Programmneustart.
    LG Manfred
     
  2. Andi Goodwin

    Andi Goodwin Moderator Beta tester

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    are you using the 64bit exe in the moza software ?

    if so try the 32 bit one



    Andi
     
  3. Maskerader

    Maskerader Well-Known Member

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    You can also try Raceroom 32 bit.

    Or don't start Moza Pithouse, you'll lose some features (like RPM LEDs, LED screen if you have one, speed-dependent damping, automatically setting steering range), but core functionality will still be there.
     
  4. variblue

    variblue New Member

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    i try to run 32bit, but after a while it already crashs again.
     
  5. Maskerader

    Maskerader Well-Known Member

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    Raceroom 32 bit?

    Do you get any error messages? Does it say about crash dumps? If yes, post them here. They are in this folder: Documents\My games\SimBin\Crash Dumps

    What's your PC hardware? And Windows version.
     
  6. variblue

    variblue New Member

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    I checked for crash dumps but there is no file from the time the game froze
     
  7. variblue

    variblue New Member

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    I tried to start racerrom without Moza Pithouse, but then the wheel didn't work
     
  8. variblue

    variblue New Member

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    I enabled bluetooth in MozaPithouse. I can drive for about 20 min, but then the game froze again.
     
  9. LianJieYiQie

    LianJieYiQie New Member

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    Is the USB interface loose? Try to reinstall all the data cable
     
  10. Maskerader

    Maskerader Well-Known Member

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    That's strange because it works for me.
     
  11. variblue

    variblue New Member

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    I checked all USB cable but the problem is still there :confused:
     
  12. variblue

    variblue New Member

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    Could this problem occur due to an internet disruption?
     
  13. majuh

    majuh Well-Known Member

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    In multiplayer you would simply be disconnected in this case. During a single player race, it probably wouldn't even matter.
     
  14. variblue

    variblue New Member

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    The problem comes in single and in multiplayer race