Resolved All purchased content missing

Discussion in 'Community Support' started by The Dandy Highwayman, Jan 18, 2018.

  1. The Dandy Highwayman

    The Dandy Highwayman Member

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    Everything was fine until today, then I go to join our multiplayer circuit and it was asking me to purchase the content again. Checked my purchase history and everything is showing as 'Unknown purchase, content does not exist anymore'

    I know i'm not the only person with this issue.
     
  2. The Dandy Highwayman

    The Dandy Highwayman Member

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  3. beginners

    beginners New Member

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    same problem here, citroen wttcc disapear, and list of buying contents disapear too...what happen here???
     
  4. Zerbo

    Zerbo New Member

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    [QUOTE = "The Dandy Highwayman, post: 141611, membro: 14335"] Tutto andava bene fino ad oggi, poi vado ad unirmi al nostro circuito multiplayer e mi chiedeva di acquistare di nuovo il contenuto. Controllata la mia cronologia acquisti e tutto viene visualizzato come "Acquisto sconosciuto, il contenuto non esiste piĆ¹"

    So che non sono l'unica persona con questo problema. [/ QUOTE]
    same thing happened to me, practically everything is zero, tracks and cars bought are gone
     
  5. beginners

    beginners New Member

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    update : ALL BUYING CONTENT MISSING!!!! WTF????
     
  6. The Dandy Highwayman

    The Dandy Highwayman Member

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    Yup I've lost EVERYTHING.
     
  7. Zerbo

    Zerbo New Member

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  8. Oldseb

    Oldseb New Member

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    me too all content buy yesterday and today!!
     
  9. [RFr] Rthery-Mg

    [RFr] Rthery-Mg New Member

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    HY MEE TOO !!!! wtf!!!!
     
  10. The Dandy Highwayman

    The Dandy Highwayman Member

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    Techies have been informed, just need to wait for it to be fixed. Hopefully they can get it sorted.
     
  11. headder

    headder Member

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    Seems that everybody's sales history is missing... Not a funny since I spent 80 euro on content ...
     
  12. The Dandy Highwayman

    The Dandy Highwayman Member

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    It'll get fixed, don't panic.
     
  13. tobiaspitzer

    tobiaspitzer Active Member

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    The game does not start and the purchased additional content is not available. Hope the raceroom gets the problem under control quickly.
     
  14. Pete0027

    Pete0027 New Member

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  15. tobiaspitzer

    tobiaspitzer Active Member

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  16. The Dandy Highwayman

    The Dandy Highwayman Member

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    Take the night off, dig out one of your undervalued games, or one of the hundreds of titles we all buy and never actually install, and hopefully it'll get sorted tomorrow/soon.

    Hopefully see you folks on track soon enough.
     
    • Agree Agree x 1
  17. Maj3sty

    Maj3sty New Member

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    what is
    bug??
     
  18. The Dandy Highwayman

    The Dandy Highwayman Member

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    Server issue potentially, so some people affected, others aren't. No need to panic just yet, hopefully the techies will get it figured out tomorrow.
     
  19. Goffik

    Goffik Well-Known Member

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    Don't panic, you haven't lost anything. The issue is communication between your PC and the RaceRoom servers, because the game checks your account to see what content you own. No communication = no content, and that's if you can start the game at all. (Which I can't.)

    This issue ruined our club racing tonight, so it's a real shame to see that it hasn't even been acknowledged yet by S3.
     
  20. nate

    nate Well-Known Member

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    It's midnight...

    Anyways, here: