Resolved My vRPs dissappeared from the store

Discussion in 'Community Support' started by JyriK, Jun 13, 2015.

  1. JyriK

    JyriK Well-Known Member

    Joined:
    Jun 1, 2015
    Ratings:
    +59 / 0 / -0
    I sent the following ticket to the Helpdesk today:

    Hi,

    After purchasing 5000 vRPs on 11th June from www.raceroomstore.com, I bought new content for 4126 vRPs. Today I was about to spend the rest of the vRPs, but they have disappeared from the store. There should be 5000-4126+200 (leftover vRPs) left, which means ca. 1074 vRPs. How do I get them back?

    Jyri Kettunen
     

    Attached Files:

    JyriK, Jun 13, 2015
    #1
  2. JyriK

    JyriK Well-Known Member

    Joined:
    Jun 1, 2015
    Ratings:
    +59 / 0 / -0
    "Dear Jyri Kettunen,

    Your ticket has been received. One of our agents will reply to you shortly. "

    How long is "shortly"? I enjoy the content but hate to lose money.

    Do note that my two purchases of 5000vRPs form raceroomstore.com were made via a guest account.
     
    JyriK, Jun 15, 2015
    #2
  3. Jay Ekkel

    Jay Ekkel Well-Known Member

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    Jan 13, 2015
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    your ticket has been received by the guys and its being looked into asap, just sit tight until you hear something from these guy please!
     
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    Jay Ekkel, Jun 15, 2015
    #3
  4. JyriK

    JyriK Well-Known Member

    Joined:
    Jun 1, 2015
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    Issue solved, cheers!

    I'll spend the vRPs as soon as possible. :D
     
    JyriK, Jun 15, 2015
    #4
  5. Jay Ekkel

    Jay Ekkel Well-Known Member

    Joined:
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    Ratings:
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    good to hear things are resolved!
     
    Jay Ekkel, Jun 15, 2015
    #5