Bug tECHNICAL SUPPORT??????

Discussion in 'Community Support' started by wozdecky, Sep 27, 2024.

  1. wozdecky

    wozdecky Active Member

    Joined:
    Mar 9, 2016
    Ratings:
    +41 / 0 / -0
    Hi, i don't know with whom can I talk?
    RRR didn't record my races since september 22nd . Why? I had at lest 10 finished races and last recorded is september 22nd.

    Please only administration or specific contact if You have.

    Thx,
     
  2. ShortyBuzzGER

    ShortyBuzzGER Well-Known Member Beta tester

    Joined:
    Sep 4, 2020
    Ratings:
    +78 / 0 / -0
    With recorded do you mean ranked races not showing up in your history in the profil, or do you mean replays aren't recorded?
     
  3. wozdecky

    wozdecky Active Member

    Joined:
    Mar 9, 2016
    Ratings:
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    I mean ranked races not showing up in your history in the profil.
     
  4. wozdecky

    wozdecky Active Member

    Joined:
    Mar 9, 2016
    Ratings:
    +41 / 0 / -0
    I mean ranked races not showing up in your history in the profil.
     
  5. ShortyBuzzGER

    ShortyBuzzGER Well-Known Member Beta tester

    Joined:
    Sep 4, 2020
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  6. wozdecky

    wozdecky Active Member

    Joined:
    Mar 9, 2016
    Ratings:
    +41 / 0 / -0
  7. CaptainCoffee

    CaptainCoffee Esports Manager Beta tester

    Joined:
    Oct 11, 2020
    Ratings:
    +298 / 0 / -0
    Is there a chance you have 2 steam accounts?
     
  8. J-F Chardon

    J-F Chardon KW Studios Developer

    Joined:
    Jan 15, 2015
    Ratings:
    +5,049 / 0 / -0
    It just seems like you didn't join a ranked race since 22nd Sept...
     
  9. wozdecky

    wozdecky Active Member

    Joined:
    Mar 9, 2016
    Ratings:
    +41 / 0 / -0
    Ok. Sorry, bad explanation. My mp rating and mp reputation was last change 22nd Sept. and last race noted 22nd Sept. And I drove and finished at least 10 races. I'm beginer level.
    ?????
     
  10. majuh

    majuh Well-Known Member

    Joined:
    May 1, 2015
    Ratings:
    +284 / 0 / -0
    Maybe those races weren't actually ranked races, but normal multiplayer races instead?
     
  11. wozdecky

    wozdecky Active Member

    Joined:
    Mar 9, 2016
    Ratings:
    +41 / 0 / -0
    I drove same races and was ranked before 22nd when it just stopped
     
  12. Andi Goodwin

    Andi Goodwin Moderator Beta tester

    Joined:
    Jan 16, 2015
    Ratings:
    +814 / 0 / -0
    can you drive a ranked race then upload your game logs ?

    please mention which race you drove /server name

    Andi
     
  13. wozdecky

    wozdecky Active Member

    Joined:
    Mar 9, 2016
    Ratings:
    +41 / 0 / -0
    resolved thx
     
  14. wozdecky

    wozdecky Active Member

    Joined:
    Mar 9, 2016
    Ratings:
    +41 / 0 / -0
    New problem.

    My graphic is unuseable. the picture is jerky like time lapse mode. Can not drive, it is not smooth (normal). It said in multi player ping is stronger than server...
    Problem is the same in anny mode. It was just start.
    I have optical network and 5 days ago everything was ok. speed is 220 mbps.
    What does it mean?

    Thx
     
  15. Maskerader

    Maskerader Well-Known Member

    Joined:
    Oct 6, 2019
    Ratings:
    +454 / 0 / -0
    Check that the game doesn't use your integrated GPU. Also go to nVidia control panel, 3D settings, select "Per application" tab and add/find Raceroom there (make sure it's the right .exe, so 32 bit version, 64 bit, or 64 bit from x64dxvk folder), then set Power management to "Performance".

    If it doesn't help then verify Raceroom files on Steam. Backup and delete this file Documents\My games\SimBin\RaceRoom Racing Experience\UserData\graphics_options.xml, or rename the folder Documents\My games\SimBin.