Bug WTF... all my leaderboard entries are gone

Discussion in 'Community Support' started by Alexander Asner, May 8, 2018.

  1. Alexander Asner

    Alexander Asner Active Member

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    I just drove a few hot laps with the M235i at Nürburgring Grand Prix. Drove a new PB and jumped back to the leaderboard and to my surprise now all my entries are gone. In my profile it says I have no entries only the first and last entry time stamps are still there. This is very annoying not so much because of my mediocre entries but because I keep track of my progress this way.
     
  2. Karting06

    Karting06 Well-Known Member Beta tester

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    Is Alexander Asner your ingame name?
     
  3. Christian G

    Christian G Topological Agitator Beta tester

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  4. Karting06

    Karting06 Well-Known Member Beta tester

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  5. Christian G

    Christian G Topological Agitator Beta tester

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  6. bodhidharmazen

    bodhidharmazen Member

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    I think I have the same problem. I just ran the Nurburgring and I appear nowhere in the list! What is going on???? How come I still see all other players????
     
  7. Karting06

    Karting06 Well-Known Member Beta tester

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    They are not lost.
    They will display after some time
     
  8. Alexander Asner

    Alexander Asner Active Member

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    Ok. I'll ease off. :) Not a good computer day. My VR suddenly wasn't working as well. But I could fix it. Pheew.
     
  9. Karting06

    Karting06 Well-Known Member Beta tester

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    It's back ;)
     
  10. RoccoTTS

    RoccoTTS Well-Known Member

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    Yes, my time is also back.
     
    • Like Like x 1
  11. Alexander Asner

    Alexander Asner Active Member

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    Great. Thank you.
     
  12. Nessa Revane

    Nessa Revane Active Member

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    That problem has some player actually, one friend of me @Zw3rg3nHamm3r (Ingame: Mathias Hansen) has the same problem.

    His times are not displayed in leaderboards.
     
    Last edited: May 8, 2018
  13. J-F Chardon

    J-F Chardon KW Studios Developer

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    We have manually updated @Alexander Asner and another reporter from Discord.

    Other players having this issue will see it resolved by itself after a while.
     
    • Informative Informative x 1
  14. Alexander Asner

    Alexander Asner Active Member

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    While we are at it: why is everyone's average position in the leaderboards 1 in their profile? I thought it should be the average of all entries. Or am I getting it wrong?
     
  15. RoccoTTS

    RoccoTTS Well-Known Member

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    Apparently there's still a problem, my 'Number of entries' on my profile page is only 46 and it should be well over 200. I lost most of my times when i look at the leaderboards, but they are still there when i go in game at the top of the screen as my best time.
     
  16. RoccoTTS

    RoccoTTS Well-Known Member

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    Every time in leaderboard is back now and the number of entries is back to 344.
    Be patient was the solution ;)
     
  17. nate

    nate Well-Known Member

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    Yeah, it should just take a while.

    I think the devs refreshed the backend server stuff... so it should slowly come back if it hasnt already. Give it some time, nothing should be completely lost.
     
    • Like Like x 2
  18. keanos

    keanos Well-Known Member

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  19. alesi27

    alesi27 Well-Known Member

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    Hey. Seems like I ran in the same issue.Tried the WTCC 2015 @ RedBullRing leaderboard and got a message ''The time failed to upload into leaderboard''. Maybe I should re enable replays?