Hello! I have been completely unable to play RRE using my Logitech DD ever since buying it, almost a year ago. It crashes with the error in the attached screenshot. I've also uploaded the .dmp file. Here's what I've tried, over the past year and the results: Crashes, regardless of the following (when attempting to use the Logitech DD Pro) Uninstall/reinstall game Install game on both of my other drives Run the 64 or 32 bit version Run in triple screen, single screen, or VR Verify integrity of game files (both right after installing for the first time, or after it crashes) Works fine, with any of the following Use the DD wheel in G29 mode (wheel rotation is not automatic and I need to manually adjust with each car) Use any standard controller (wired or wireless) Play directly on my steam deck Stream it to my steam deck I've searched sporadically over the past year, for anyone else having these issues (and posting about them), but I feel as if there just aren't enough people that buy this wheel AND play RRE.
Here's the Exception Analysis from the Dump File, but not sure how to read any of this stuff (outside the human-readable stuff): Code: ******************************************************************************* * * * Exception Analysis * * * ******************************************************************************* *** WARNING: Unable to verify checksum for RRRE.exe KEY_VALUES_STRING: 1 Key : AV.Dereference Value: NullClassPtr Key : AV.Fault Value: Read Key : Analysis.CPU.mSec Value: 452 Key : Analysis.Elapsed.mSec Value: 6586 Key : Analysis.IO.Other.Mb Value: 12 Key : Analysis.IO.Read.Mb Value: 0 Key : Analysis.IO.Write.Mb Value: 58 Key : Analysis.Init.CPU.mSec Value: 140 Key : Analysis.Init.Elapsed.mSec Value: 35575 Key : Analysis.Memory.CommitPeak.Mb Value: 262 Key : Failure.Bucket Value: NULL_CLASS_PTR_READ_c0000005_hidpp_forcefeedback_x86.dll!Unknown Key : Failure.Hash Value: {3adaec5e-d77c-bd9c-a176-eb0b29237414} Key : Timeline.OS.Boot.DeltaSec Value: 10679 Key : Timeline.Process.Start.DeltaSec Value: 81 Key : WER.OS.Branch Value: ni_release Key : WER.OS.Version Value: 10.0.22621.1 Key : WER.Process.Version Value: 0.9.5.46 FILE_IN_CAB: RRRE_Crash_2024_04_06_13_58_46_577.dmp CONTEXT: (.ecxr) eax=000006fc ebx=000006f1 ecx=00000008 edx=3c7d16a4 esi=00000000 edi=3bccb710 eip=51d67fd0 esp=4771fac8 ebp=4771fad8 iopl=0 nv up ei ng nz na pe cy cs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010287 hidpp_forcefeedback_x86!DllUnregisterServer+0xa9e0: 51d67fd0 8b01 mov eax,dword ptr [ecx] ds:002b:00000008=???????? Resetting default scope EXCEPTION_RECORD: (.exr -1) ExceptionAddress: 51d67fd0 (hidpp_forcefeedback_x86!DllUnregisterServer+0x0000a9e0) ExceptionCode: c0000005 (Access violation) ExceptionFlags: 00000000 NumberParameters: 2 Parameter[0]: 00000000 Parameter[1]: 00000008 Attempt to read from address 00000008 PROCESS_NAME: RRRE.exe READ_ADDRESS: 00000008 ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s. EXCEPTION_CODE_STR: c0000005 EXCEPTION_PARAMETER1: 00000000 EXCEPTION_PARAMETER2: 00000008 STACK_TEXT: WARNING: Stack unwind information not available. Following frames may be wrong. 4771fad8 51d5a989 000006f1 43efb6bc 386dac78 hidpp_forcefeedback_x86!DllUnregisterServer+0xa9e0 4771fbb4 51d5b5dc 00002710 000006f1 43efb178 hidpp_forcefeedback_x86+0xa989 4771fc70 51d5b38d 43efb1a0 51d5c2a0 51d5c2a0 hidpp_forcefeedback_x86+0xb5dc 4771fca8 51d5c2b5 4771fcc0 753e7ba9 386dabe0 hidpp_forcefeedback_x86+0xb38d 4771fcb0 753e7ba9 386dabe0 753e7b90 4771fd18 hidpp_forcefeedback_x86+0xc2b5 4771fcc0 7769be3b 386dabe0 26862d71 00000000 kernel32!BaseThreadInitThunk+0x19 4771fd18 7769bdbf ffffffff 776c93eb 00000000 ntdll!__RtlUserThreadStart+0x2b 4771fd28 00000000 51d5c2a0 386dabe0 00000000 ntdll!_RtlUserThreadStart+0x1b SYMBOL_NAME: hidpp_forcefeedback_x86+a9e0 MODULE_NAME: hidpp_forcefeedback_x86 IMAGE_NAME: hidpp_forcefeedback_x86.dll STACK_COMMAND: ~68s; .ecxr ; kb FAILURE_BUCKET_ID: NULL_CLASS_PTR_READ_c0000005_hidpp_forcefeedback_x86.dll!Unknown OS_VERSION: 10.0.22621.1 BUILDLAB_STR: ni_release OSPLATFORM_TYPE: x86 OSNAME: Windows 10 IMAGE_VERSION: 1.1.8.0 FAILURE_ID_HASH: {3adaec5e-d77c-bd9c-a176-eb0b29237414} Followup: MachineOwner ---------
When you use it in G29 mode, does it work fine? With FFB and stuff, except steering range that you need to set manually?
Yes, correct. Also some buttons don't register at all. This is the only game that not only doesn't work with the pro function, but also doesn't auto-adjust the rotation (in either mode).
Just as a follow-up to head off other questions I've re-imaged my PC completely, twice, since getting this wheel. Once, because I do it soon after new year's every year, and again, about 5 weeks ago in a last-ditch effort to see if it could help with this issue (even though the previous one did not). If you're wondering about other games that there aren't any issues with... Here are the other games I've validated, without issues of any kind. Other than GT7, all games are played on PC.... iRacing AMS 1&2 AC ACC Forza Horizon (4&5) Forza Motorsport (7 & "8") Gran Turismo 7 (with and without PSVR2) RFactor 1 & 2 ATS and ETS2 F1 Franchise (from 2019 to current) BeamNG Gravel GRID (OG, 2109, Legends and Autosport) Motor Town RDS DIRT (OG, 3, 4 and Rally 2.0) Wreckfest Also, here's a list of my current hardware, in case that helps at all: https://docs.google.com/document/d/...eyav6JZNG15jgAZ58/edit#heading=h.n5kfhqwcn48a
Hello eStee3, First of all, sorry to read you're having problems with RR and your wheel. I hope we can see it resolved together. Could you please tell us if the crash occurs on game startup? Or is it after a certain amount of time spent driving? I would like to get a game.log file from a session that ended with such a crash. You will find those files inside ..\Documents\My Games\SimBin\RaceRoom Racing Experience\UserData\Log\ - they are timestamped which should make it easy to find the relevant one(s). I know that the wheel works with raceroom, at least it hasn't crashed after a 30 minutes test session which makes us curious about the frequency of occurrences of your game crashing. Was 30 minutes enough? Thanks!
Hello! So the crash happens as soon as I do anything with the wheel, after loading into a session (online, offline, practice, etc...) I'll load up the game and attach the requested logs within the next couple hours. Thank you so much for replying!
J-F Chardon, Attached is a zipped version of the 4 files that were created when reproducing the issue. Something else is that when the error occurs, the game is actually minimized and if I hit the "OK" button on the error, the game closes. If, however, I alt-tab to the game (while leaving the error untouched), everything "works", but there's no ffb and the rotation is not set. So, for example, if I'm driving a formula car, I have to turn the wheel at it's maximum value (1080) to achieve the 360 that the formula car is supposed to be limited to.
Here's another, since the first one may have data from me leaving the game running in the background...
@eSTee3 can you please attach your custom controller profile? They are found here, please give me the one you are currently using. ..\Documents\My Games\SimBin\RaceRoom Racing Experience\UserData\ControlSet\
Here ya go! Note that it won't have everything mapped since it won't work with the game. All the "necessities" are there, though
Hi there, thanks! One issue I wonder about - how come it's a profile for a "raceroom controller" ? That's some profile for an entry level gamepad. When you go into controls settings menu, what profiles do you see available there? Can you try selecting the "wheel template"? Then try and bind controls to it.
I've never seen any "template" showing in the profile list, BTW. Even though I had to deal with undetected pieces of hardware twice - once with a wheel and once with a gamepad. The only way to bind them was binding them in a keyboard profile.
Ok, so thanks to @Maskerader for the idea of mapping my wheel after selecting keyboard... IT WORKED!!!!! I can actually fully play the game without a single crash (so far). The ONLY remaining issue I have now, is that the game doesn't auto-set my wheel's rotation. I have to manually set it per car, on the wheel base. Although still less-than-ideal, it's leaps and bounds better than not even being able to play it at all. If there's anything that can be done for auto-setting my wheel's rotation, please let me know, but for now this is "good enough" for me, at this point!
Oh, that's great to hear. Don't forget to turn off speed-sensitive steering, by default it's enabled in keyboard profile. You can try this feature: https://forum.kw-studios.com/index.php?threads/moza-racing-r9-base.18519/page-2#post-240674 Originally I used it for a Moza base, but you don't need it there anymore, it was fixed. But it comes with a trade-off: due to a bug (if it wasn't fixed recently, didn't check) all cars will have default steering lock of 13 degrees and you will need to change it manually (without even knowing the correct angle for this car).