crash game [resolved]

Discussion in 'General Discussion' started by holden, Dec 13, 2016.

  1. holden

    holden Member

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    Good evening
    For an hour I try to launch my race and this one plant when harassing the server I join or launch a solo race
    I checked the cache of the games and no worries of this side there
    I rode yesterday without worry.
    Thank you for your help
    [​IMG]
     
    Last edited: Dec 13, 2016
  2. SANDER van DORN [GER]

    SANDER van DORN [GER] Well-Known Member

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    Are you running stuff like MSI Afterburner, Nvidia Xperience etc. in the background? ... Turn it off & try again
     
  3. MeMotS

    MeMotS Well-Known Member

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    I actually had that crash once. Win 10 stupid game bar was causing the issue. Disable it.
     
  4. Christian G

    Christian G Topological Agitator Beta tester

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    Hello,

    This may be caused by your graphics card not supporting some hardware acceleration techniques used in the menus.
    Try this:

    • Right Click on the game in the steam library.
    • Click "properties."
    • Click "SET LAUNCH OPTIONS..."
    • Enter -cefNoGPU -cefNoBlacklist in the text field. Make sure you type it exactly like this, including the dashes "-".
    • Click Ok.
    • Start the game.
    This will disable the hardware acceleration and should allow you to start the game.
     
  5. holden

    holden Member

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    Thank you for your answers
    The solutions did not solve anything. I play this game for several months without any worries.
    My graphics card is a gtx 1070 from msi
    Thank you again for your help and your answers
     
  6. Christian G

    Christian G Topological Agitator Beta tester

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    Did you verify the games cache files after the last update? (Right-click the game in steam, properties, local files)
     
  7. holden

    holden Member

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    yes of course i did it at first
     
  8. Christian G

    Christian G Topological Agitator Beta tester

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    Can you check this folder C:\Users\abc\Documents\My Games\SimBin\Crash Dumps please and see if the game creates a crash dump file when the error happens?
    If so, please attach one of those here.
     
  9. holden

    holden Member

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    thanks you for your help christian
    here is
     

    Attached Files:

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  10. Christian G

    Christian G Topological Agitator Beta tester

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    Hi holden,
    thanks for the logs. I'll ask a developer to have a look at those.

    In the meantime, could you provide some more information?
    Which mainboard do you use?
    Do you have a sound card installed (if so which)?
    How do you have your audio set up (i.e. do you use the HDMI audio output or just the onboard or a sound card)?

    Did you recently update your gpu and (in case you have one) sound card drivers?
     
    Last edited: Dec 15, 2016
  11. holden

    holden Member

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    Thank you for your help but I finally reinstalled raceroom and this re works nickel. I do not understand what happened all worked perfectly until the time of these crashes. I hope these logs (above) will allow you to see a beginning of explanation for the future.thank you

    about your questions
    i dont know what exactly my mainboard is. i bought a pc msi aegis
    i dont have any audiocard and so connect just onboard
    and my gpu drivers is 376.33 14 12 2016

    sorry for my english, i m french :)
     
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  12. holden

    holden Member

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    i think the problem is the version driver 376.33
     
  13. silvanob2

    silvanob2 Active Member

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    Hi,
    I use the old 364.72 and never a prob.
    (je pense pas que ta version de driver soit le probleme)
     
  14. holden

    holden Member

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    hello, peut être je ne sais pas... j'ai roulé plus d'une heure sans embûche avec la 369.09 puis ensuite j'ai tenté avec la 376.33 qui a de nouveau occasionnée des crash, je suis donc repassé avec la précédente, et depuis......(j'touche du bois) nickel :)

    Hello, maybe I do not know ... I rode more than one hour without an ambush with the 369.09 then I tried with the 376.33 which again caused crash, so I am ironed with the previous one, And since ...... (I touch wood) nickel
     
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  15. holden

    holden Member

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    bonjour
    de retour vers vous, je vous rapporte mes déboires. je rencontre à nouveau des plantages du jeu comme ceux indiqué plus haut. cette fois c'est en allant dans les options du jeu que celui-ci crash. j'ai pu faire une session en multi, faire mes réglages auto
    Lorsque j'ai voulu acheté la fr3, ,au moment de confirmer mon achat, il a planté encore.
    il faut donc en convenir qu'il ne s'agit pas d'un soucis de carte graphique.
    Cela est vraiment étrange: je peu rouler mais je ne peux pas aller dans les options de jeu
    merci de votre aide

    Hello
    Back to you, I bring back my disappointments. I meet again crashes of the game like those indicated above. This time it's by going into the game options that this crash. I was able to do a session in multi, make my car settings
    When I wanted to buy the fr3, at the time of confirming my purchase, it planted again.
    So it must be admitted that it is not a problem of graphics card.
    This is really strange: I little roll but I can not go into the game options
    Thank you for your help, i've joined files dmp
     

    Attached Files:

    Last edited: Dec 20, 2016
  16. Kitsune Magyar

    Kitsune Magyar Professional Betatester Developer

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    That seems to be correct! From the dump files it seems to be software called Nahimic that causes these issues, so it is sound stuff that's borking everything. They recently updated to version 2.3.12 and we're thinking this might be the issue. If you don't have that version you can try to update and see if it works. If you already have the latest version try and older one or just simply disable Nahimic completely.

    Hope this helps!
     
  17. holden

    holden Member

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    Thank you for your help and responsiveness. So I uninstalled this software that I was not using and everything is back in order. Thank you
     
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