Problem Crash on loading first race each day

Discussion in 'Community Support' started by Skidmark, Sep 15, 2024.

  1. Skidmark

    Skidmark Well-Known Member

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    Three days in a row I have launched Raceroom, set up a race and waited for it to load only for it to crash at the end of loading. I get this message:

    upload_2024-9-16_8-53-36.jpeg

    I then restart the game, set up the race again, wait for it to load and... bingo! Off we go and all is fine.

    Exactly the same each day: first try - game crashes at the end of loading. Start again - race loads fine.

    I have attached the crash dump files for 13, 14 and 15 September.

    I'd be grateful to know if there's something I'm doing wrong.

    UPDATED: specs now in signature
     

    Attached Files:

    • Like Like x 1
    Last edited: Sep 15, 2024
  2. Maskerader

    Maskerader Well-Known Member

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    Have you tried deleting BrowserData in Documents\My games\Simbin?
     
  3. Andi Goodwin

    Andi Goodwin Moderator Beta tester

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    please it really helps if you add your full pc specs to your signature ; then at a glance we might see something that informs us ; please whenever seeking help have your full specs/os/hardware visable to us

    Andi
     
  4. Skidmark

    Skidmark Well-Known Member

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    Thanks both for replying - I appreciate it.

    I have added my specs to my original post above and will add specs to my signature for future posts.

    As always happens when you seek help, the problem seems to have gone away this morning, day 4. Everything was fine on first attempt. I didn't change anything at all (that I'm aware of).

    No I haven't but I will try that if it occurs again.


    Thanks again both. Let's assume its 'magically' fixed for the moment (which means I have no idea why it's fine today).
     
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  5. Histrion

    Histrion New Member

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    This crash happens to me too. I can play so that I go directly to the race, but if I go to training, qualifications, then the race, the game just crashes, and it started to happen to me that in the race the game simply shuts down by itself in the middle of the race. It also happens that it crashes when I'm in the car set up menu
     
  6. TAJRACER

    TAJRACER New Member

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    This error has been happening to me since the beginning of the Raceroom update. When I enter the main lobby, everything is fine. But then, when I try to start a race, it loads a little and then this error appears. I’ve been trying to launch it for 3–4 days, restarting the game over and over, updating all drivers, doing everything. I managed to launch it only once, and that was just for a few minutes, but when I tried to enter the game again, the same error happened. So, I’ve only successfully launched it once in total.
    It says that I can find CrashDumps in these files(on screenshot), but when I go to MyGames → SimBim, they aren’t there. In the end, through ChatGPT, I deleted the SimBim folder. It said that it would be recreated, but it didn’t get recreated at all, and I don’t know what to do. Please help.
    It says that I can find CrashDumps in these files, but when I go to MyGames → SimBim, they aren’t there. In the end, through ChatGPT, I deleted the SimBim folder. It said that it would be recreated, but it didn’t get recreated at all, and I don’t know what to do. Please help.
    upload_2025-10-2_16-39-10.jpeg
     
  7. ShortyBuzzGER

    ShortyBuzzGER Well-Known Member Beta tester

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    First of all, have you downloaded today's update? if yes, please try playing the game normally and see if it works now.
    Regarding your not created SimBin folder on start up, maybe you have onedrive active? if so, either deactivate it or make MyGames folder an exception.
     
  8. TAJRACER

    TAJRACER New Member

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    Yes I downloaded last update. I also deactivated onedrive and I have tried to start race again, it is giving the same problem. So nothing changed
     
  9. TAJRACER

    TAJRACER New Member

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    Today I have reinstalled game = same problem
    Now I m reinstalling it again. Will it help?
     
  10. Maskerader

    Maskerader Well-Known Member

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    Probably not.
     
  11. TAJRACER

    TAJRACER New Member

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    What should I do?
     
  12. Maskerader

    Maskerader Well-Known Member

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    This part is very strange. Do you use OneDrive? It has its own set of folders, maybe you're trying to find the files in there instead where the error message tells you.

    Or maybe it's a folder access issue and the game doesn't have permission to write anything in these folders.
     
  13. TAJRACER

    TAJRACER New Member

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    No, I deactivated onedrive
     
  14. TAJRACER

    TAJRACER New Member

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    But it made folders I had every folders before I deleted simbim folder from chat gpt
     
  15. Maskerader

    Maskerader Well-Known Member

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    After that, did you launch the game? Maybe to the main menu at least? And there's still no new Simbin folder? Then it's probably a folder access issue, not sure what to do then, never had this issue myself. I would launch Steam in Administrator mode, then also launch the game in it too: go to Steam\steamapps\common\raceroom racing experience\Game\x64, right click on RRRE64.exe and select "Run in Administrator mode". Maybe that'll help.
     
  16. TAJRACER

    TAJRACER New Member

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    OK I ll try
     
  17. TAJRACER

    TAJRACER New Member

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    I opened steam with administrator and then have opened the game, and you know there is the same problem. It is crashing when I m trying to load into race. Since that big update I was loaded into race only at one time only once
     
  18. Maskerader

    Maskerader Well-Known Member

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    Do you see Raceroom folder and CrashDumps folder in Documents\My games\Simbin?
     
  19. TAJRACER

    TAJRACER New Member

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    no i dont. I have only my games folder. before i had both of them and crash dumps and raceroom, but then i asked chat gpt what should I do it said that I must delete sim bim folder and game will make this folder again. but it didnt
     
  20. Maskerader

    Maskerader Well-Known Member

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    Right click on My Games and check that writing in it is allowed.
    Also, run the game in Administrator mode.

    Other than that, I have no ideas.