RaceRoom Racing Experience - FAQ and Game Features [W.I.P.]

!This thread is work in progress and will expand over time!
Last update: 29.01.15​

1. Basics
   1. Installing RaceRoom Racing Experience
      
   2. System requirements
      
   3. Supported Input Devices
      
   4. Feature List
   5. Car and Track List
      1. Free Content List
      2. Official Car List
      3. Official track List
   6. Store
2. Experiences
   1. What is an Experience
   2. DTM Experience
   3. ADAC GT Masters Experience
   4. RaceRoom Experience
3. Options
   1. Visual Settings
   2. Vehicle Settings
   3. Sound Settings
   4. Controller Settings
   5. Hotkeys
4. Troubleshooting
   1. Personal support
   2. R3E Error codes
   3. Account Issues
5. Frequently asked questions

 

1.1 Installing RaceRoom Racing Experience

An Internet connection is required to install and play RaceRoom Racing Experience.

RaceRoom Racing Experience is a product available through Steam, the online digital distribution service. You have to register a free Steam account to be able to use Steam.

RaceRoom Racing Experience on Steam

You already have a Steam account?
Existing users of Steam can go directly to: http://game.raceroom.com.

You do not have a Steam account?
If you are currently not a registered user of Steam, you can go here to learn more about, and install Steam here: http://store.steampowered.com/about/

After installing Steam, navigate to the RaceRoom Racing Experience webpage: http://game.raceroom.com

Click “Download Game” to install RaceRoom Racing Experience and to add it to your Steam library.

Register a free account on RaceRoom Racing Experience:
Go here to register: http://game.raceroom.com/?page=registration

First time users of RaceRoom Racing Experience must first register a free account.
Please note: you have to accept the EULA (End User License Agreement) in order to complete the registration

 

1.2 System requirements

MINIMUM:
OS: Microsoft Windows Vista / 7
Processor: Dual core at 2.4 GHz Intel Core 2 Duo Processor or AMD equivalent
Memory: 4 GB
Graphics: NVIDIA GeForce GTX 460 1.5 GB Video Card or AMD equivalent
DirectX®: 9.0c
Hard Drive: 18 GB HD space
Sound: DirectX compatible
Other Requirements: Broadband Internet connection

RECOMMENDED:
Processor: Quad-core AMD or Intel @ 2.4 GHz
Graphics: NVIDIA GeForce GTX 760 2.0 GB Video Card or AMD equivalent
Memory: 8 GB

 

1.3. Supported Input Devices

These are the controllers that come with ready made DEFAULT profiles inside the game, other wheels/controllers will work, but will require you to make a custom profile.

• Fanatec Clubsport BMW Wheel
• Fanatec Clubsport Wheel
• Fanatec CSR Elite Racing Wheel
• Fanatec Porsche GT3RS Wheel
• Logitech Chillstream
• Logitech Driving Force GT
• Logitech Driving Force Pro
• Logitech G25 Paddle Shift
• Logitech G27 Paddle Shift
• Logitech Momo Racing Wheel
• Logitech Racing Wheel USB
• RRDC1 Wired
• RRDC2 Wireless
• Thrustmaster Dual Analog
• Thrustmaster Ferrari F430 Force Feedback Racing Wheel
• Thrustmaster GP XID
• Thrustmaster GPX Lightback
• Thrustmaster RGT Force Feedback Pro
• Thrustmaster T300RS Racing Wheel
• Thrustmaster T500RS
• Thrustmaster T-Mini Wireless Black
• Thrustmaster TX Racing Wheel
• Thustmaster T500 Ferrari F1 Wheel
• XBOX 360 Controller for Windows
• XBOX 360 Wireless Controller for Windows

 

1.4. Feature List

 

1.5.1. FREE Content list

Free Cars

• 134 Judd V8
  
• Aquila CR1 Sports GT
  
• Saleen S7R
  
• Canhard R52
  
• DMD P20

Free Tracks

• Portimao Circuit (4 Layouts)
  
• Lakeview Hillclimb (2 Layouts)
  
• RaceRoom Raceway (5 Layouts

 

1.5.2 OFFICIAL CAR LIST

• ADAC GT Masters 2013 [PACK]
  • Audi R8 LMS Ultra
  • BMW Z4 GT3
  • Chevrolet Camaro GT3
  • Chevrolet Corvette Z06.R GT3
  • Ford GT GT3
  • Mercedes-Benz SLS AMG GT3
  • Nissan GT-R GT3

• ADAC GT Masters 2014 [PACK]
  • Audi R8 LMS Ultra
    
  • BMW Z4 GT3
    
  • Chevrolet Camaro GT3
    
  • Chevrolet Corvette Z06.R GT3
    
  • McLaren MP4-12C GT3
    
  • Mercedes-Benz SLS AMG GT3

• American Nationals Cup
  • Ford Mustang GT3

• Aquila CR1 Cup
  • Aquila CR1 Sports GT

• Chevrolet Daytona Prototype Cup [PACK]
  • Chevrolet Daytona Prototype

• DTM 1992 [PACK]
  • Audi V8 DTM
    
  • BMW M3 Sport Evolution
    
  • Ford Mustang GT DTM
    
  • Mercedes 190E Evo II DTM
    
  • Opel Omega 3000 Evo500

• DTM 2013 [PACK]
  • Audi RS 5 DTM
    
  • BMW M3 DTM
    
  • Mercedes AMG C-Coupé DTM

• G5 Classics
  • BMW 320 Turbo
    
  • Zakspeed Capri

• GTO Classics
  • Audi 90 Quattro

• GTR 1
  • Ford GT GT1
    
  • Saleen S7R

• GTR2
  • BMW M3 GT2
    
  • Chevrolet Corvette C6R GT2
    
  • RUF RT12R

• GTR3
  • Audi R8 LMS Ultra
    
  • BMW Alpina B6 GT3
    
  • BMW Z4 GT3
  • Chevrolet Camaro GT3
    
  • McLaren MP4-12C GT3
    
  • Mercedes-Benz SLS AMG GT3

• GTRX
  • Gumpert Apollo Sport
    
  • Koenigsegg CCGT
    
  • P4/5 Competizione
    
  • Pagani Zonda R
    
  • RUF CTR3

• German Nationals
  • Carlsson C25 GT
    
  • McLaren-Mercedes SLR 722 GT

• Hillclimb Icons [PACK]
  • Carlsson SLK 340 JUDD
    
  • 134 Judd V8

• Procar Cup [PACK]
  • BMW M1 Procar

• Prototype Series
  • DMD P20
    
  • DMD P21
  • Mistral M530
    
  • Mistral M531

• Radical SR9 Cup
  • Radical SR9 AER
    
  • Radical SR9 Judd

• Silhouette Series
  • Canhard R51
    
  • Cougar C14/1
    
  • Cougar C14/2
    
  • Canhard R52

• Touring Classics
  • BMW 635 CSI
    
  • BMW M3 E30 Gr.A
    
  • Volvo 240 Turbo

• WTCC 2013 [PACK]
  • BMW E90 320 TC
    
  • Chevrolet Cruze WTCC
  • Honda Civic WTCC
    
  • Lada Granta WTCC
    
  • SEAT León WTCC

 

1.5.3 OFFICIAL TRACK LIST

• Bathurst Circuit
  
• Brands Hatch
  
• Circuit Park Zandvoort
  
• Circuit Zolder
  
• EuroSpeedway Lausitz
  
• Hockenheimring
  
• Hungaroring
  
• Indianapolis
• Mazda Laguna Seca
  
• Mid Ohio
  
• Monza Circuit
  
• Moscow Raceway
  
• Motorsport Arena Oschersleben
  
• Norisring
  
• Nürburgring
  
• RaceRoom Hillclimb
  
• Red Bull Ring Spielberg
  
• Sachsenring
  
• Slovakia Ring
  
• Suzuka Circuit
  
• Lakeview Hillclimb
  
• Portimao Circuit
  
• RaceRoom Raceway

 

1.6.1. STORE

vRP
Virtual Race Points (vRP) are our in-game currency that is being used to purchase content.

Virtual Store
The cheapest option to purchase Virtual Race Points (vRP) is by visiting the RaceRoom virtual store and choose a pack of vRP to gain additional discount on your purchases

Shopping Cart
When browsing the RaceRoom Racing Experience Store, simply add items to the shopping cart by clicking the “add to cart” button. An Overview of the current items in your shopping cart will be displayed at the right side of the screen. Once you choose all the items you want to purchase click on the check out button.

Discount System
There are 3 discount systems being used in our in-game store apart from the usual discounted item.

These are: Dynamic Discount, Linked Discount and Volume Discount

Dynamic Discount:
Dynamic discount system is used in packs where the price of the pack goes further down based if the user already owns a percentage of the content of it.

The dynamic discount formula is explained step by step below:
- Regular price of all the content in the pack is added together. E.g. 1000
- Regular price of the content owned by the user is added together. E.g. 500
- Total regular price of content owned by the user is divided by total regular price of the content in the pack. E.g. 500/1000 = 0.5
- The result is used as a percentage. E.g %50
- Cost of the pack is multiplied by the percentage to get the discount the player gets. E.g. 750*0.5 = 375
- The discount is deducted from the cost of the pack which gives the player the total discounted price. E.g. 750-375 = 375

Regular price = Price of all the content in the pack before any discount is applied.
Pack price = Price of the pack.

Linked Discount
Linked discount applies when the player is buying a car model he/she already owns in a different class.

The system recognizes that the player owns the car model and changes the price of the car from full price to the fixed linked car price.

Example:
- Player already owns Audi R8 LMS Ultra in GTR3 Class.
- Player wants to buy the Audi R8 LMS Ultra in ADAC 2014 Class.
- The actual price of the car is 299 vRP.
- System sets the price of the car to 75 vRP since the player owns the car model in another class.

Volume Discount
All purchases within the in-game store uses vRP's, converted from the preferred currency of the player. When buying a lot of items, the system adds additional discounts as the total vRP that's being purchased goes up.

Volume discount applies when the player purchases content in the game store, using the cart. The more content that needs to be purchased, the more additional volume discount is added until a certain percentage.

The Volume discount does not apply to purchases below 500 vRP. The volume discount only works when there is an additional vRP purchase required. It does not apply to vRP's already available on your account.

The formula: Any value over 500 gets divided by 250 which returns as a percentage. This percentage can go up to 18%.

E.g.
- Player buys content that costs 750vRP = %1 additional discount.
- Player buys content that costs 1000vRP= %2 additional discount.



Content Packs
W.I.P.

 

2.1 What is an Experience?

In the main menu you can choose between different Experiences.
An Experience is a complete package of cars, tracks and their respective rule set (For example the complete DTM Championship), and can be purchased as such.

 

2.2 DTM Experience

• Find more info about and purchase the DTM Experience 2013 here
• Find more info about and purchase the DTM Experience 2014 here

 

2.3 ADAC GT Masters Experience

• Find more info about and purchase the ADAC GT Masters Experience 2014 here

 

2.4 RaceRoom Experience

The RaceRoom Experience is the main part and umbrella of the game, where all content can be found (except special exclusive content such as DTM). All the main features of the game can be used within the RaceRoom Experience.

 

3.1 Visual Settings

Aspect Ratio
Choose the Aspect Ratio that matches your monitor. If you are running 1920x1080 resolution the corresponding aspect ratio would be 16:9. http://en.wikipedia.org/wiki/Aspect_ratio_(image)

Resolution
After you choose the correct Aspect Ratio of your screen, you can adjust the resolution. If you suffer from performance issues you can try running a lower resolution.

Fullscreen
Choose whether to run the game in fullscreen or windowed mode. Fullscreen mode usually results in better performance and is recommended.

Vsync
Turn Vsync on if you experience tearing problems or unstable framerate. Disable Vsync to reduce input/render lag.

Field of view
The field of view (abbreviated FOV) is the extent of the observable game world that is seen on the display at any given moment. A multiplicator of 1 equals a vertical FOV of 58 degrees.

Custom Settings

Toggle Mirrors
This setting will enable/disable the rear mirrors on your car (not the virtual mirrors provided by the game itself)

Track Level of detail
Choose the amount of details displayed on the race tracks. Lowering this settings will help your performance, but the tracks will miss some details such as spectators and other trackside objects.

Car LOD Distance setting
This setting controlls the “Level of Detail” (LOD) of the cars. You can adjust the distance where the game starts to show less detailed car models to save performance. If set to “high” that means the distance where low detailed cars are visible is larger than for example on the “medium” setting.

Particle Detail
Adjust the quality of smoke and dust effects generated by cars going through gravel pits or spinning wheels.

Tiremarks
Enable or disable marks on the tarmac being left by the cars tires.

Specular
Enable or disable sun reflections on the asphalt.

Car Reflection Quality
Adjust the quality of the reflections on your car body. Using the low setting will result in a big performance boost.

Track Animations
Enable or disable animated characters on the track, such as marshalls and mechanics. This setting will have no effect on the spectators.

Shadows
This setting controls the quality and resolution of the shadows in the environment. Using the low setting will result in a big performance boost.

Car Shadows
This setting controls the quality and resolution of the shadows casted by the cars. Using the low setting will result in a big performance boost.

Contact Shadows
This setting controls the number of cars that cast a shadow directly under the car. A high number is recommended. It won´t affect the performance much.

Shadow Split
This setting enables/disables a special render technique for shadows that helps scaling shadows over distance. Turn it on for higher quality shadows. Turn it off for a performance boost.

Multi Sampling
Adjust the amount of Multi Sampling Anti-Aliasing. The higher the number the less jagged edges you will see in game.

FXAA
This special method of Anti-Aliasing will further soften your image. Turn it on to reduce jagged edges. Turn it off for a sharper image.

Bloom
Bloom is a post-processing effect that emulates light emerging from bright spots on the screen as it happens often with real cameras.

Motion Blur
Choose between two methods of motion blur:
fast (less accurate but better performing) and complex (more accurate but heavier impact on performance.

Motion Blur Quality
Adjust the overall quality of motion blur

Light Shafts
Enable/Disable sun rays

Lens effects
Enable/Disable effects caused by the camera lens.

Track texture quality
Adjust the resolution of textures used on the tracks.

Car texture quality
Adjust the resolution of textures used on the cars.

Rear view mirror quality
Adjust the resolution of the car mirrors.

Shader Quality
Adjust the overall quality of shaders.

Corner Markers
Corner markers are there to help you navigate around the track.

 

3.2 Vehicle Settings

Animated Driver
Enable/Disable driver hands on steering wheel in cockpit view.

Wheel Rotation
Adjust the amount of degrees the in-game wheel is using.
Only works if animated driver is disabled.

Shift Mode
Choose whether you want to shift yourself or to use auto-shift.

Auto Clutch
Choose whether you want to clutch yourself or to use auto-clutch.

 

3.3 Sound Settings

Channels
Choose how many sound channels the game should put out. It is recommended to match the number of channels of your sound system.

Master Volume
Controls the overall volume of the game.

Menu Volume
Controls the volume of the menu effects.

Player Volume
Controls the volume of the players car sound.

Opponents Car
Controls the volume of the opponents car sound.

Engine Volume
Controls the volume of the engine sound relative to other sound effects generated by your car.

Effects Volume
Controls the volume of other effects (such as the transmission) generated by your car in relation to the engine sound

Road Noise
Controls the volume of the noise generated by the friction of your car as it drives over asphalt.

Scrub Volume
Controls the volume generated by tire scrubbing.

Skid Volume
Controls the volume generated by tire skidding.

Ambience Sound
Controls the volume of ambience sounds such as spectators, track commentators etc.

Reverb Factor
Controls the amount of reverberation of sounds.

 

3.4 Controller Settings

Controller Profiles
This is the location where you find all default and custom profiles for your controllers. You start by using the default profile. As soon as you modify it, a custom profile will be created. Which means you can always go back to the default profile, if you are not happy with the changes you made. You can rename and delete your own custom profiles.

Primary Functions
Here you can find all the basic controls used by the game and assign buttons to them.

Secondary Functions
Here you can find more advanced controls used by the game and assign buttons to them.

• Advanced Settings

H Pattern Shift
Enable this setting if you want to use a H-Shift device. Don´t forget to disable again when going back to paddle shifting. Failing to set this up correctly will result in mis-shifting problems.

Speed Sensitive Steering
Speed Sensitive Steering (SSS) helps to stay in control of the car by lowering the sensitivity of controller input at high speeds. It´s mainly helpful for gamepad drivers and not recommended for steering wheel users.

Min/Max Steering Speed
Adjusts the gap (minimum and maximum speed) where Speed Sensitive Steering (SSS) takes effect.
For example: If you set Min Steering Speed to 50 and Max Steering speed to 200, that means SSS will only start to take effect after your car has reached 50 km/h and will have reached its maximum effect at the speed of 200 km/h.

Analog Sectors
Here you can adjust the sensitivity of your steering input divided by 3 sectors.
For example you can decrease the sensitivity when starting to turn in, but increase the amount when reaching higher steering angles.

This is mainly helpful for gamepad drivers and not taken into account for steering wheels.

Return Multiplier
The Return Multiplier adjusts the velocity the in-game wheel centers itself after letting go the analogue stick on your game controller. This setting has no effect on Steering wheels.

Steering/Throttle/Brake Sensitivity
Adjust the linearity of your Steering/Brake/Throttle Axes.
Increasing the Sensitivity will result in bigger output by maintaining the same input.

It is not recommended for steering wheel users to modify these settings.

Throttle/Brake/Clutch Dead Zone
Adjust the amount of dead zone on your pedal Axes.
Only recommended if your input device has faulty neutral positions.

Force Feedback
Find a dedicated thread about Force Feedback here
FFB Guide

 

3.5 Hotkeys

• Instant replay - R
• Brake Bias front - [
• Brake Bias rear - ]
• Toggle driver names - D
• Toggle virtual mirror - 9
• Toggle position bar - 8
• Toggle speed cluster - 7
• Toggle race line - 4
• Toggle ghost car - 3
• Toggle track map - minus
• Toggle car status display - 5
• Toggle apex hunt display - =
• Toggle speed cluster - 7
• real time chat - c
• Toggle automatic gearbox - F4
• Toggle automatic clutch - F5
• Reset FFB - Alt/F
• Screenshot - F12
• Driver camera - Insert
• Car camera - Home
• Replay - Ctrl+Left / Ctrl+Right control the playback speed

Source: Racedepartment

 

4.1 Personal support

For personal support, payment and/or purchase issues we advice you to contact the help desk directly.

RaceRooom Racing Experience Help Desk

 

4.2 RaceRoom Racing Experience ERROR Codes

Added soon