Known Issue Purchase error/missing content/lost vRP? Report here!

Hey there,

I´ve bought the DTM 1995 Pack and for some reason I am missing four livieries of the Alfa Romeo and one of the Opel Calibra now. Pretty sure, they were all their at first...Help much appreciated, thanks a lot!

 

Seems to be fixed now!

 

I don't think so
I just checked and it's still 106 in the basket, then 129 during payment for premium

edit
okay this is weird, I checkd it 25 mins ago and it didn't worked but checkd now and it works
also in ur example it workd too so maybe there are some weird things going with the shop again

 

Yeah, I see it's still wonky. It didn't show the discount after Checkout to me either, but when I went further and it tried to charge from my Steam wallet, the discount was included.

So at least for now it's only a visual issue.

 

Hello, I have finished purchasing the premium pack, and both the FERRARI 296 GT3 DTM and the FERRARI 296 GT3 appear to me to buy for €5.98, when I have already purchased the pack. They do not appear in purchased products, neither the cars nor their skins. I await your response, thank you.
My profile is: /users/BySantoX/

 

That is correct. Because, as you can see on the premium pack picture in the bottom left corner, the Ferrari 296 is NOT included in the pack.

 

I had not realized that it was not included, but now I have noticed and I cannot use the Porsche GT3 either.


And when I choose one it tells me nothing to buy, but I can't use it.

 

old 911 is retired, not available for purchase

 

Yeah, unlike the WTCC Citroen or the GTR 3 RUF, the old Porsche is still visable, but all three are not obtainable anymore through the store.

 

basically month later and the bug with the checkout pricing still happens, will it be fixed?

 

At this moment it all works correctly for me, the discount is always there no matter how many times I refresh the page or remove/add the items.

 

I had purchased the Nordschleife track, Mercedes 190, NSU Prinz, BMW E30, Lada, and TNT. However, all my purchases have disappeared.

 

still an issue? send link to your raceroom profile

 

This is my ride from December with the Mercedes 190.

 

This is my old account, but it doesn't recognize the email.

 

Hi
Made a purchase but doesn't seem to have applied to my account correctly, could you please investigate the issue when possible
Thankyou

 

Then please provide a link to your raceroom account first. otherwise it will be pretty much guess work

 

Hi

game.raceroom.com/users/nickyjj2011

thankyou

 

Hi
See purchase on 5/10/24 I thought I purchased all skins, but still not showing when trying to pick car for a race. I know this is only a small amount but could this please be addressed. As something has went wrong with purchase. thankyou