Known Issue Purchase error/missing content/lost vRP? Report here!

It's available now. Thank you for your support

 

I bought New Oschersleben but it doesn't appear in the game? VRP gone - what went wrong?

 

send link to your raceroom profile

 

Here's my profile: https://game.raceroom.com/users/gruschl/

 

MOTORSPORT ARENA OSCHERSLEBEN 2024 still locked
game.raceroom.com/users/doomsday_5

 

its ok now, tx vm!
just in case, may i reset cache by myself?

 

Hi,

I bought DTM 2024 pack but it doesn't appear in the game? VRP gone ....

https://game.raceroom.com/users/wttnn1/

tx

 

can you check again? i can see it in your items

 

I see it in the store - OWNED-- but in the game , and the competition page the button are purple...

 

Everything is fine now. Thank you.

 

i believe you need 2 posts to be able to post links
anyway, feel free to post just name

 

Today I bought the Premium Pack, but the Ferrari 296 GT3, Ferrari 296 DTM2023, Ferrrari 296 DTM2024, McLaren DTM2024 and the Lamborghini DTM2024 are not signed as owned.

 

Profile .../users/alexreich/

 

Thats how its supposed to be. The 296, huracan and 720s evo unfortunately arent part of the premium pack

 

Hi folks, I'm new here, and I have a problem... I've just now, 18-11-2024. purchased "Starter Pack" for 11.63E .I've noticed that amount of 11.63e immediately transfered to my Steam wallet. Ok, what next? My VRP amount in RaceRoom is steel 0.00. How to get my Starter Pack? Tnx

 

That should be it, the contents of the Starter pack should unlock for you. If they didn't, then there's probably some delay on the server and it will unlock a bit later. In rare cases it will require some attention from the devs, I hope some of them will notice your post.

 

Solved, tnx